Reposted from the Cleveland Water website;
How We’re Addressing COVID-19 at Cleveland Water
03/16/2020
Here at Cleveland Water, the health and well-being of our customers and employees is our top priority. We are closely monitoring the outbreak of coronavirus, and we’re working to safeguard the health of our community.
We’re committed to maintaining reliable service, while also doing our part to limit the spread of coronavirus.
First and foremost, your drinking water is safe. We know the communities we serve rely on us to provide an essential service. You can be sure that we will remain able to effectively treat and deliver your drinking water. To learn more about the safety of tap water, visit epa.gov/coronavirus.
Our customers should not have to worry about losing water service during this critical time. That’s why we’ve suspended the disconnection of residential service for non-payment until further notice. Customers who have recently experienced disconnection should contact us at 216-664-3130 during regular business hours to discuss options for the restoration of service.
While our business is operating as normal, the Public Utilities building at 1201 Lakeside Ave. will be closed to the public beginning Tuesday, March 17.
We strongly encourage you to conduct as much business as possible online via the Cleveland Water web portal and website. You can make a payment, review your account, and view your water usage 24/7 by visiting my.clevelandwater.com. Additional questions can be submitted via the inquiry form at clevelandwater.com/ask-a-question.
You can also make a payment by mail, by calling 216-446-6824, or by placing it in the dropbox at 1201 Lakeside. Our Customer Service Call Center (216-664-3130) is also available, but we ask for your patience as wait times are longer than usual. For questions and information about permit applications, please call 216-664-2444 ext. 75209.
Our top priority is the health and safety of our customers and employees.
For important information and updates, follow Cleveland Water, the City of Cleveland, and the Cleveland Dept. of Public Health on social media:
Governor DeWine is working with the Small Business Administration to offer interest free loans to small businesses and is working to allocate two million dollars to this fund. Applications will be processed through the SBA. Applications are available at https://www.sba.gov/.
As posted on Cleveland19.com;
Dominion Energy Ohio announced Friday they will suspend all service disconnections for nonpayment, they announced in a press release.
“Our customers should not have to worry about losing service during this critical time,” the company said in a press release. “Therefore, Dominion Energy suspended all service disconnections for nonpayment earlier this week. We know the communities we serve rely on us to provide an essential service. We remain committed to providing reliable energy service 24-7.”
The company said to protect the community they serve, they are asking their employees to take steps to prevent the spread of coronavirus by doing the following:
- limiting travel,
- working from home where possible,
- restricting visitors to company offices, and
- requiring employees to stay home for 14 days if they have recently visited a country subject to a Centers for Disease Control and Prevention travel advisory.
The company said they remain committed to providing reliable energy service 24/7.
Monday, March 16, 2020
For Immediate Release
Mark Hinkle, Acting Press Officer
press.office@ssa.govNews ReleaseSOCIAL SECURITY
Effective March 17, 2020, Social Security Offices Will Only Offer Phone Service
** Online Services Remain Available **
All local Social Security offices will be closed to the public for in-person service starting Tuesday, March 17, 2020. This decision protects the population we serve—older Americans and people with underlying medical conditions—and our employees during the Coronavirus (COVID-19) pandemic. However, we are still able to provide critical services.
Our secure and convenient online services remain available at www.socialsecurity.gov. Local offices will also continue to provide critical services over the phone. We are working closely with the Centers for Disease Control and Prevention (CDC), state and local governments, and other experts to monitor COVID-19 and will let you know as soon as we can resume in-person service.
If you need help from Social Security:
- First, please use our secure and convenient online services available at www.socialsecurity.gov/onlineservices. You can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and much more – from anywhere and from any of your devices. We also have a wealth of information to answer most of your Social Security questions online, without having to speak with a Social Security representative in person or by phone. Please visit our online Frequently Asked Questions at www.socialsecurity.gov/ask.
- If you cannot conduct your Social Security business online, please check our online field office locator for specific information about how to directly contact your local office. Your local office still will be able to provide critical services to help you apply for benefits, answer your questions, and provide other services over the phone.
- If you already have an in-office appointment scheduled, we will call you to handle your appointment over the phone instead. If you have a hearing scheduled, we will call you to discuss alternatives for continuing with your hearing, including offering a telephonic hearing. Our call may come from a PRIVATE number and not from a U.S. Government phone. Please remember that our employees will not threaten you or ask for any form of payment.
- If you cannot complete your Social Security business online, please call our National 800 Number at 1-800-772-1213 (TTY 1-800-325-0778). Our National 800 Number has many automated service options you can use without waiting to speak with a telephone representative. A list of automated telephone services is available online at www.socialsecurity.gov/agency/contact/phone.html.
To get more Social Security news, follow the Press Office on Twitter @SSAPress.
This June, Gesher will be offering a 12 part course in Office Administration. If you’re looking for a fulfilling career as a receptionist, office manager, case worker, biller, bookkeeper, executive assistant or any other office administrative position, this course will help you identify and grow the skills you need. This course will teach you skills such as time management, Microsoft Outlook and Excel, managing your work/life balance, organizational culture, accountability and more. The course will consist of 12 bi-weekly evening classes. Sign up by May 15th to receive early bird pricing!
This Coming Monday, May 6th, we will be bringing in Mrs. Amy Clawson to host a workshop for special-needs parents and caretakers on the topic of Accessing Community Funding. The Event will be held at 8:00 pm at the Goldstein home 2480 Deborah Ln. in Beachwood.
